Security
Your records,
kept safe.
Parcels, mail, visitors and signatures are encrypted, walled off from every other organization and logged, from the first scan to the last pickup.
The foundations, on every plan.
AWS
Hosted on AWS
Your data lives in Amazon Web Services data centers, on a managed database platform.
TLS
Encrypted in transit
Every connection to Receivly is encrypted, in the apps and on the web.
AES-256
Encrypted at rest
Records, photos, signatures and scans are encrypted where they are stored.
Daily
Backed up every day
Backups are kept for seven days, so an accidental delete is recoverable.
Isolation
Your organization, walled off.
Database rules check every request, so one organization can never see another's parcels, mail, visitors or people. Recipients only ever see their own.
- Separate data for every organization
- Private storage for photos, signatures and scans
- Recipients see only what is theirs
Access
Only the right people get in.
Staff join with a code that sets their role, and what each person can do is decided by that role. Sign-in is protected on the web and on every phone.
- Single sign-on with Microsoft 365 or Google Workspace
- Two-factor sign-in with an authenticator app
- Face ID and fingerprint unlock in the mobile apps
- Invitation codes that expire
- Roles and permissions for staff and admins
Visibility
Every action, on record.
Every parcel keeps a record of who did what and when. Admins can see sign-in activity, failed sign-ins and role changes in one place, and export it.
- A full history on every parcel
- Sign-ins logged with device and IP address
- Role change history
- Export logs to CSV
Your rules
Keep only what you need.
You decide how long visitor records and mail are kept, and older records are cleared automatically. Integrations use keys you create and can revoke at any time.
- Retention settings for visitors and mail
- API keys you control
Questions
Where is our data stored?
In Amazon Web Services data centers, on a managed database platform.
Is our data encrypted?
Yes. It is encrypted in transit and at rest, including photos, signatures and mail scans.
Can other organizations see our data?
No. Every request is checked against your organization, so your records are only visible to your people.
Is our data backed up?
Yes, every day. Backups are kept for seven days.
Can you complete our security questionnaire?
Yes. Send it over, or bring it to the demo and we will walk through it with your team.
Bring your security questions.
We'll walk your IT team through how Receivly protects your data, on a short demo.